Refund Policy

We want you to be entirely satisfied with your purchase, and will accept returns for unused products up to 30 days from receipt. Please inform us of any problems or concerns and we will do our best to resolve the issue to your satisfaction.

A full refund (including shipping costs when purchased) or exchange is available for returned products, for whatever reason.

To return your product, you should mail the watchband(s), and JPR 5322 packaging to:

16 Stockton Road
Wilmslow, SK9 6EU
United Kingdom

Buyer pays for cost of return in all circumstances. When returning you should consider using a trackable shipping service or purchasing shipping insurance, as we are not responsible for lost items.